Fan Convention 14.06.2024 Poznan
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Ticket refund

Tickets printed by Eventim: 

Please send back your tickets and receipt along with the completed form FORM OF TICKET RETURN/COMPLAINT:

If you have lost your receipt, please attach a completed statement STATEMENT CONCERNING THE RETURN/COMPLAINT REGARDING TICKETS WITHOUT RECEIPT:

Please send the tickets to: 

EVENTIM Sp. z o.o.
Al. Jerozolimskie
25 00-508 Warsaw 

For a customer-printed ticket (Ticketdirect) 

Please complete the return form FORM OF TICKET RETURN/COMPLAINT:

The form should be sent to cc(at) * 

* Please do not send tickets by post. 

Tickets will be refunded up to 180 business days from the date we collect the package 

Ticked return is possible till 13.03.2021.

If you want to return Resting Space ticked please write an e-mail to info(at)