FAQ Participants

NEW DATE

• I can’t make it to Pyrkon 2022. How can I return my ticket?

  You will find the ticket returning procedure here: https://pyrkon.pl/en/ticket-refund/

  We kindly remind you that this process is operated by Eventim. In case of problems, please contact their support: [email protected].

  The refunds are available until 13th June 2021.

• Will the guests who were announced for Pyrkon 2021 visit in 2022?

  We are in touch with all of our guests. Some of them expressed their will to come to Pyrkon 2022. Unfortunately, the pandemic situation around the world is dynamic and might differ from what we see in Poland. At the moment, we can’t guarantee all of our guests from abroad will visit. We will be posting all updates on our website and social media.

• Will the postponing of Pyrkon to 2022 mean it will take more days?

  No. Pyrkon 2022 will take three days as before. We are aware many of you would like for Pyrkon to last as long as it can, but at the moment, we are unable to organize a more extended event.

TICKETS

• What time can I enter Pyrkon grounds?

  Participants with a 3-day ID pass and a Friday ID pass will be able to enter Pyrkon grounds at 10:00 on Friday.

• Which entrance can I take to enter the Pyrkon ground with a participant’s ID?

  Persons carrying Ids will be able to enter Pyrkon grounds through the Eastern Entrance, Northern Entrance and Western Entrance.

• Where can I purchase a ticket before Pyrkon?

  You can purchase your ticket on the Pyrkon here https://pyrkon.pl/en/buy-ticket/

• How much is a pre-sale ticket?

  Early brids – through the end of 2021

  Ticket price 129 PLN + 2 tokens

  Threshold I – 01.01-15.05. 2020

  Ticket price 139 PLN + 1 token

  Threshold II- 16.05-16.06. 2022

  Ticket price 149 PLN + 1 token

  On the days of the event

  Ticket price 159 PLN without tokens

   

• What tickets are available in pre-sale?

  Only 3-day passes are available in pre-sale.

  Early brids – through the end of 2021

  Ticket price 129 PLN + 2 tokens

  Threshold I – 01.01-15.05. 2020

  Ticket price 139 PLN + 1 token

  Threshold II- 16.05-16.06. 2022

  Ticket price 149 PLN + 1 token

   

  Additionally, Pyrbox, the child of Pyrkon and Pixelbox, is also available this year. It contains 3-5 licensed gadgets, a limited Pyrkon-themed t-shirt and an option of adding a 3-day pass to Pyrkon.

• Where can I exchange the pre-sale tickets for ID badges?

  You can exchange your ticket for a participant’s ID badge only at the Eastern Entrance to the PIF.

• Do I have to exchange the pre-sale ticket for an ID badge?

  Yes.

• When can I exchange my pre-sale ticket for an ID badge?

  On Thursday between 9:00-19:00.

  From Friday at 10:00 round the clock until Sunday at 15:00.

• How much are the reduced tickets?

  Prices of reduced tickets:

  • Friday – 49 PLN
  • Saturday – 55 PLN
  • Sunday – 29 PLN
• Can I exchange more than one ticket?

  Yes, you can.

• What are the advantages of getting tickets in a pre-sale?

  You can book a seat at program events and enter Pyrkon grounds skipping queues to the ticket office.

• Can I return my ticket?

  You can return the ticket, only if Pyrkon 2022 will be canceled.

• I have a ticket to Pyrkon 2020/2021. Is it still valid for the 2022 edition?

  Yes. All tickets bought or won in contests are valid and allow you to participate in Pyrkon 2022.

• I purchased the Special Package. Can I collect it yet?

  No. The Special Packages haven’t been produced yet, so they cannot be collected. There will be a dedicated desk for the owners of Special Packages available before Pyrkon 2022.

• I can’t make it to Pyrkon 2022. How can I return my ticket?

  You will find the ticket returning procedure here: https://pyrkon.pl/en/ticket-refund/

  We kindly remind you that this process is operated by Eventim. In case of problems, please contact their support: [email protected].

  The refunds are available until 13th June 2021.

• Where can I find a discount code for Pyrkon tickets?

  There are no such codes.

• Can I buy a ticket for one day? Are there only tickets for 3 days available?

  Both one-day and 3-day tickets are available online and at the ticket desks during the Convention.

• Does the one-day ticket allow me to move in and out of the Convention grounds?

  Yes.

• Is the number of Pyrkon 2022 tickets limited?

  At the moment, we don’t plan to limit the number of tickets. Nevertheless, the government regulations for event organizers may still change, forcing us to close the sale at some point. This means delaying the decision on purchase carries some risk.

• My ticket has my name on it but I want to sell it. Do I need to change the name on the ticket?

  No, there is no need. The bearer of the ticket will enter no matter what the name.

Tokens and program events reservations

• What are tokens for program events?

  Program events tokens allow you to reserve seats during chosen lectures. They ensure you will have a seat during an event you particularly wish to see. You may reserve the number of seats equal to your number of tokens, e.g., two tokens equal a single seat during two lectures.

  The reservations for program events will open soon before the Convention at a dedicated website.

• If I buy my ticket at the desk do I get the program tokens?

  No.

• Can I buy more tokens?

  No.

• How can I book a seat at a program event?

  The instructions can be found in the “Booking seats for lectures” tab, which will be added to our website closer to the event.

• How many lectures can I book a seat for?

  The number of the codes for lectures depends on the type of ticket purchased.

  In case of purchasing a standard ticket by 31.12.2021 it’s 2 codes. A standard ticket purchased after 31.12.2021 grants the participant 1 code to book a seat at a lecture.

  When purchasing a Special Package, the participant is granted 4 codes.

• When will the program of the event be available?

  Pyrkon’s program will be published on the website at the end of May 2022.

• When will the possibility to book seats for lectures be launched?

  Booking seats for lectures will be possible after the program is published. A specific date will be provided closer to the event.

• Until when will booking seats for lectures be possible?

  Booking seats for lectures for specific days will be closed a day before, so for the Friday lectures you will be able to book your seat until Thursday at 23:59, for Saturday – until Friday at 23:59, for Sunday – until Saturday at 23:59.

• Which rooms are covered by seat booking?

  All the rooms in hall 15, namely:

  The Earth Hall, the Auditorium, the Movies and TV Series Room, the Comic Books and Movies room, Literature Room 1, Literature Room 2, the Comic book room and the Science Room.

• How many seats in the rooms are available for booking?

  60% of seats in each room. Final number of seats depends on the current sanitary regime and may change.

• Will people who did not buy a pre-sale ticket be able to enter the lectures in hall 15?

  Yes. A number of seats in each room will be also available for the participants, who purchase the Pyrkon ticket at the gate.

Ticket sales at the gate

• Where can I purchase the ticket at the gate?

  This will only be possible at the Northern Entrance.

• What tickets will be available at the gate?

  Standard:

  • 3-day pass                 PLN 159

   

  Children up to 6 years of age inclusively can enter free of charge.

• When will the ticket office be open?

  On Thursday between 9:00-19:00.

  From 10:00 on Friday round the clock until Sunday at 15:00.

• Who is eligible for discounted tickets?

  Children ages 6 to 12.

• Can minors enter Pyrkon grounds without a guardian?

  Yes, however they have to carry the parent/guardian’s consent with them.

• Where can I find the parent/guardian consent form for a minor to stay at Pyrkon?

  You can find a link to the consent form here.

• Who can enter Pyrkon free of charge?

  Children 6 years old or younger, inclusively.

• Between what hours are the 1-day passes valid?

  Friday – from 10:00AM until 6:00 AM on Saturday.

  Saturday – from midnight until 6:00 AM on Sunday

  Sunday – from midnight until 18:00 on Sunday

• Will there be a priority ticket desk for families with children and disabled persons?

  Yes – look for appropriate signs at the Northern Entrance.

• Do I have to have my ticket printed?

  There should be no problem scanning the ticket from your phone or other device. However, bearing in mind that problems do occur from time to time, we encourage you to have a printed version of the purchased ticket on you.

• What should I do if I lost my ticket or had it stolen?

  Since bot the pre-sale as well as the seat booking system are serviced by Eventim and ebilet.pl in its entirety this year, we suggest that you contact their Call Center, they will surely clear any doubts you may have.

• If I purchased a 3-day pass to Pyrkon, will I be able to enter and leave the premises without any problems?

  Of course, you can enter and leave the Convention’s grounds however many times you like.

PERSONS WITH DISABILITIES

• Is there a special ticket desk for persons with disabilities?

  Yes, it is specially marked.

• Can a person with disabilities enter the Convention free of charge?

  No, we do not anticipate such discounts.

TIME AND PLACE

• How can I get to Pyrkon?

  You can take

  Trams: 5, 6, 9, 10, 11, 15, 16, 18

  Buses: 59, 238, 249, 252.

  In general, try to get to the “Bałtyk” or “Most Dwrocowy” stops. These are the ones closest to the Fair.

• When does Pyrkon take place?

  Pyrkon takes place between 17-16.06.2022 at the PIF in Poznań, ul. Głogowska 14.

• Where does Pyrkon take place?

  Pyrkon Fan Convention takes place within the area of the PIF in Poznań, ul. Głogowska 14.

• What time does Pyrkon start and end?

  Pyrkon starts at 10:00 AM on Friday and goes on until 4:00 PM on Sunday. In the meantime, it’s open 24h and the program events are happening during all this time.

• Is there a place close to MTP Poznań Expo where I can park a car?

  Here: https://www.apcoa.pl/en/parking-in/poznan-1/rondo-kaponiera-poznan/

• Will there be a mask or vaccine mandate at Pyrkon?

  As organizers, we will be enforcing all government rules for public events that will be in force in June 2022.

• What if there will be too many unvaccinated people on the grounds of the event?

  Suppose in June there will be an official limit for unvaccinated people at an event. In that case, once it is reached, the next unvaccinated participants will need to wait until others leave the grounds before entering.

RESTING SPACE

• I purchased a ticket to the Resting Space. Is my spot there still available?

  No. Due to uncertain conditions connected to Covid-19, we decided to put our participants’ health and safety first and remove the Resting Space from Pyrkon in consequence.

  You can return your Resting Space ticket by writing an e-mail to [email protected].

  You can also keep the ticket as a form of support for us. We will return this token of your patronage by presenting you with a unique Pyrkon gadget during the Convention! 🙂

COSPLAY

• Do cosplayers need a different kind of ticket?

  No. Cosplayers purchase regular Pyrkon tickets.

• Can I enter Pyrkon grounds with sharp (real) weapons?

  It is forbidden to bring sharp (real) weapons, firearms or sharp melee weapons to Pyrkon.

  We encourage you to familiarize yourself with the convention’s regulations available at: https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon

• Can I enter Pyrkon grounds with a weapon replica?

  You can bring blunt weapon replicas to Pyrkon, but you must be particularly careful and use common sense, particularly when taking staged photographs or video clips, so that nobody is hurt.

  We encourage you to familiarize yourself with the convention’s regulations available at: https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon

• Can I bring an ASG replica or a paintball marker to Pyrkon?

  When it comes to an ASG replica, in accordance with our regulations, pneumatic weapons (ASG, paintball etc.) can only be brought onto Pyrkon grounds if:

  •  The drives are disconnected (batteries are disconnected, gas tanks are empty),
  •  The springs are released,
  •  The clips and firing chambers are empty,
  • The safety selectors are on safe.

  We encourage you to familiarize yourself with the convention’s regulations available at: https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon

• Can I enter the convention grounds with a baseball bat?

  A baseball bat is a rather problematic topic. If it’s an original bat for sports, you can bring it as part of your cosplay and you will not have to secure it in any way. However, you will still have to be particularly careful so that nobody gets hurt.

  A replica of such a bat, however, is at odds with the applicable provisions of the law (Journal of Laws of1999 No. 53 item 549 art. 4 para.1, pt. 4, subpt. a) and bringing it to the event will not be possible.

  We encourage you to familiarize yourself with the convention’s regulations available at:  https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon