FAQ Participants

TICKETS

• What time can I enter Pyrkon grounds?

  Participants with a 3-day ID pass and a Friday ID pass will be able to enter Pyrkon grounds at 10:00 on Friday.

• Which entrance can I take to enter the Pyrkon ground with a participant’s ID?

  Persons carrying Ids will be able to enter Pyrkon grounds through the Eastern Entrance, Northern Entrance and Western Entrance.

• Where can I purchase a ticket before Pyrkon?

  Before Pyrkon, you can purchase your ticket on the Pyrkon and Eventim websites.

• How much is a pre-sale ticket?
  • until April 5th – PLN 119
  • from April 6th until the start of Pyrkon and in the ticket office during the Convention – PLN 139
  • access to the Resting Space while places are available – PLN 10

  Until March 22nd there is a possibility to purchase a Special Package for PLN 249.

• What tickets are available in pre-sale?

  Only 3-day passes and special packages (also including 3-day passes) are available in pre-sale.

  SPECIAL PACKAGE 3 DAYS:

  • a Pyrcorp Technology Inc t-shirt;
  • the possibility to register for 4 program events;
  • registration for program events open 7 days earlier than for the holders of standard tickets;
  • a separate entrance to Pyrkon grounds;
  • a can of Red Bull energy drink;
  • a Pyrkon-themed gadget;
  • access to the Resting Space included in the price (optional);

  3-DAY PASS:

  • PLN 119 at the 1st threshold and PLN 139 at the second threshold (from 6.04.2020);
  • the possibility to register for 2 program events within the 1st threshold and the possibility to register for 1 program event within the 2nd threshold;
  • a can of Red Bull energy drink;
  • a Pyrkon-themed gadget;
  • optional access to the Resting Space + PLN 10.

  Additionally, Pyrbox, the child of Pyrkon and Pixelbox, is also available this year. It contains 3-5 licensed gadgets, a limited Pyrkon-themed t-shirt and an option of adding a 3-day pass to Pyrkon and the ticket for the Resting Space or a ticket to Pyrkon without access to the Resting Space.

• Where can I exchange the pre-sale tickets for ID badges?

  You can exchange your ticket for a participant’s ID badge only at the Eastern Entrance to the PIF.

• Do I have to exchange the pre-sale ticket for an ID badge?

  Yes.

• When can I exchange my pre-sale ticket for an ID badge?

  On Thursday between 9:00-19:00.

  From Friday at 10:00 round the clock until Sunday at 15:00.

• Can I exchange more than one ticket?

  Yes, you can, but only if they are the original Eventim printed tickets – the ones ordered via the Internet to be delivered to your home address by post or courier, without access to the Resting Space.

  The print@home tickets and tickets with access to the Resting Space must be exchanged in person on the 1 person = 1 ticket basis.

• What are the advantages of getting tickets in a pre-sale?

  You can book a seat at program events and enter Pyrkon grounds skipping queues to the ticket office.

• Can I return my ticket?

  No, tickets cannot be returned.

Booking seats for lectures

• How can I book a seat at a program event?

  The instructions can be found in the “Booking seats for lectures” tab, which will be added to our website closer to the event.

• How many lectures can I book a seat for?

  The number of the codes for lectures depends on the type of ticket purchased.

  In case of purchasing a standard ticket by 05.04.2020 it’s 2 codes. A standard ticket purchased after 06.04.2020 grants the participant 1 code to book a seat at a lecture.

  When purchasing a Special Package, the participant is granted 4 codes.

• When will the program of the event be available?

  Pyrkon’s program will be published on the website at the beginning of April.

• When will the possibility to book seats for lectures be launched?

  Booking seats for lectures will be possible after the program is published. A specific date will be provided closer to the event.

• Until when will booking seats for lectures be possible?

  Booking seats for lectures for specific days will be closed a day before, so for the Friday lectures you will be able to book your seat until Thursday at 23:59, for Saturday – until Friday at 23:59, for Sunday – until Saturday at 23:59.

• Which rooms are covered by seat booking?

  All the rooms in hall 15, namely:

  The Earth Hall, the Auditorium, the Movies and TV Series Room, the Comic Books and Movies room, Literature Room 1, Literature Room 2, the Comic book room and the Science Room.

• How many seats in the rooms are available for booking?

  60% of seats in each room, except for the Earth Hall. In the Earth Hall, at selected program events, this number can be increased to 100%.

• Will people who did not buy a pre-sale ticket be able to enter the lectures in hall 15?

  Yes. A number of seats in each room will be also available for the participants, who purchase the Pyrkon ticket at the gate.

Ticket sales at the gate

• Where can I purchase the ticket at the gate?

  This will only be possible at the Northern Entrance.

• What tickets will be available at the gate?

  Standard:

  • 3-day pass                 PLN 139
  • 1-day pass Friday        PLN 59
  • 1-day pass  Saturday PLN 85
  • 1-day pass  Sunday PLN 39

  Children from the age of 6 to the age of 12 inclusively:

  • 1-day pass Friday        PLN 30
  • 1-day pass Saturday      PLN 45
  • 1-day pass Sunday    PLN 20

  Children up to 6 years of age inclusively can enter free of charge.

• When will the ticket office be open?

  On Thursday between 9:00-19:00.

  From 10:00 on Friday round the clock until Sunday at 15:00.

• Who is eligible for discounted tickets?

  Children ages 6 to 12.

• Can minors enter Pyrkon grounds without a guardian?

  Yes, however they have to carry the parent/guardian’s consent with them.

• Where can I find the parent/guardian consent form for a minor to stay at Pyrkon?

  You can find a link to the consent form here.

• Who can enter Pyrkon free of charge?

  Children 6 years old or younger, inclusively.

• Between what hours are the 1-day passes valid?

  Friday – from 10:00AM until 6:00 AM on Saturday.

  Saturday – from midnight until 6:00 AM on Sunday

  Sunday – from midnight until 18:00 on Sunday

• Will there be a priority ticket desk for families with children and disabled persons?

  Yes – look for appropriate signs at the Northern Entrance.

• Do I have to have my ticket printed?

  There should be no problem scanning the ticket from your phone or other device. However, bearing in mind that problems do occur from time to time, we encourage you to have a printed version of the purchased ticket on you.

• What should I do if I lost my ticket or had it stolen?

  Since bot the pre-sale as well as the seat booking system are serviced by Eventim in its entirety this year, we suggest that you contact their Call Center (+48 22 591 83 83), they will surely clear any doubts you may have.

• If I purchased a 3-day pass to Pyrkon, will I be able to enter and leave the premises without any problems?

  Of course, you can enter and leave the Convention’s grounds however many times you like.

PERSONS WITH DISABILITIES

• Is there a special ticket desk for persons with disabilities?

  Yes, it is specially marked.

• Can a person with disabilities enter the Convention free of charge?

  No, we do not anticipate such discounts.

TIME AND PLACE

• How can I get to Pyrkon?

  You can take

  Trams: 5, 6, 9, 10, 11, 15, 16, 18

  Buses: 59, 238, 249, 252.

  In general, try to get to the “Bałtyk” or “Most Dwrocowy” stops. These are the ones closest to the Fair.

• When does Pyrkon take place?

  Pyrkon takes place between 08.05.2020-10.05.2020 at the PIF in Poznań, ul. Głogowska 14.

• Where does Pyrkon take place?

  Pyrkon Fan Convention takes place within the area of the PIF in Poznań, ul. Głogowska 14.

RESTING SPACE

• Is admission to the Resting Space payable?

  Yes. The ticket is PLN 10. You may only buy it together with a 3-day pass and it is valid for the entire duration of the Convention. The number of tickets to the Resting Space is limited.

• Can I create my own structures e.g. in the Resting Space at Pyrkon (screens, tents etc.)?

  For the sake of safety as well as due to limited space in the Resting Space, erecting structures, screens, tents, hanging hammocks and creating other building structures is strictly forbidden. Additionally, it is forbidden to erect your own “structures” without the Convention Holders’ consent within the entire area of Pyrkon.

• Can I leave the Resting Space at night?

  The Resting Space is open round the clock and there it is not forbidden to leave. However, we encourage you to keep especially quiet in such situations.

COSPLAY

• Can I enter Pyrkon grounds with sharp (real) weapons?

  It is forbidden to bring sharp (real) weapons, firearms or sharp melee weapons to Pyrkon.

  We encourage you to familiarize yourself with the convention’s regulations available at: https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon

• Can I enter Pyrkon grounds with a weapon replica?

  You can bring blunt weapon replicas to Pyrkon, but you must be particularly careful and use common sense, particularly when taking staged photographs or video clips, so that nobody is hurt.

  We encourage you to familiarize yourself with the convention’s regulations available at: https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon

• Can I bring an ASG replica or a paintball marker to Pyrkon?

  When it comes to an ASG replica, in accordance with our regulations, pneumatic weapons (ASG, paintball etc.) can only be brought onto Pyrkon grounds if:

  •  The drives are disconnected (batteries are disconnected, gas tanks are empty),
  •  The springs are released,
  •  The clips and firing chambers are empty,
  • The safety selectors are on safe.

  We encourage you to familiarize yourself with the convention’s regulations available at: https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon

• Can I enter the convention grounds with a baseball bat?

  A baseball bat is a rather problematic topic. If it’s an original bat for sports, you can bring it as part of your cosplay and you will not have to secure it in any way. However, you will still have to be particularly careful so that nobody gets hurt.

  A replica of such a bat, however, is at odds with the applicable provisions of the law (Journal of Laws of1999 No. 53 item 549 art. 4 para.1, pt. 4, subpt. a) and bringing it to the event will not be possible.

  We encourage you to familiarize yourself with the convention’s regulations available at:  https://pyrkon.pl/regulamin-festiwalu-fantastyki-pyrkon